Customer Experience & RetailTech
Sector challenges
Sector challenges
Customer experience and retail are constantly evolving with more and more pressure to deliver a seamless, personalized experience. Companies are using innnovations in artificial intelligence, augmented reality and data management to better understand and engage customers. E-commerce and environmental sustainability are shaping the future of retail, as is the convergence of physical and digital commerce to create seamless omnichannel experiences.
Logistics
Inventory
& Last Mile
Omnichannel & Phygital
Recruitment & Training
Platform & Marketplace
Software with Services
Webapp & App
E-commerce Solutions
Front & Back-Office Solutions
Performances
Customer Experience & RetailTech performance in France in 2022
€146.9 bn
global e-commerce sales
83%
consumers see hybrid shopping as the future
+10%
more companies offer an omnichannel customer experience
+40%
increase in funds raised
Our services
Discover how to transform your ambitions into success
Collaborating with WILCO
Companies shaping Customer Experience & RetailTech
Previous
Next
Your contact
Your contacts at WILCO
Mathilde Roussel
Business Manager
Léa Saffar
Program Manager
Entrepreneur Mentors
Entrepreneur Mentors for Customer Experience & RetailTech
Sylvie Bouvet
Julien Callede
Thibaud Leclerc
Sébastien Ramel
